For SaaS teams and support teams
Your app is ready.
Everything around it isn't.
Support infrastructure. Privacy compliance. Legal docs. Every app needs all of it on day one — and nobody thinks about it until launch day. Codex Titan gives you all of it with one API.
No credit card required. Free forever for small projects.
const response = await fetch('https://api.codextitan.com/api/v1/tickets', {
method: 'POST',
headers: {
'X-CT-API-Key': 'tnk_live_...',
'Content-Type': 'application/json',
},
body: JSON.stringify({
subject: 'Upgrade question',
message: 'How do I upgrade my plan?',
}),
});
const { ticket } = await response.json();
// That's it. AI responds using your knowledge base.
// Escalates to you only when it can't help.
Everything in one platform
Support, compliance, and feedback — unified.
One API gives your product tickets, a knowledge base, AI triage, privacy tools, and a feedback loop. Integrated in minutes, not months.
AI that actually resolves tickets
Every ticket gets an AI response grounded in your knowledge base. Your users get instant answers. You wake up to resolved tickets, not a queue.
Feedback, bugs, and feature requests
Collect what your users want, what's broken, and what they think. Voting built in so you build what matters.
Privacy tools, not privacy headaches
Generate privacy policies, manage cookie consent, handle data requests, and track sub-processors. The tools you need to stay on top of compliance.
One API to drop into any app
REST API with API key auth. Create tickets, fetch articles, submit feedback. Works with any stack — mobile, web, whatever you're building.
Built for builders.
If you're shipping a product and don't have a support team, this is for you.
SaaS teams
You shipped a product. Users are writing in. You need a real support system, not a shared inbox.
AI-first builders
You built it with AI. Now let AI handle the support too. Drop in the API and get back to building.
Small teams
You're 1-5 people shipping fast. You need support infrastructure that doesn't require a dedicated hire.
Full coverage, no gaps
One platform, three touchpoints.
Everything your users and your team need — from a single account.
Widget
Embedded in your app. A script tag drops a support widget directly into your product. Users get help without leaving your app.
Portal
Self-service for your customers. A branded support portal where users browse your knowledge base, track tickets, and submit requests.
Dashboard
Command center for your team. Real-time inbox, AI conversation history, analytics, compliance tools, and team collaboration in one place.
How it works
From zero to launched — support and compliance covered.
Integrate in minutes
Drop in the API key. Add the support widget to your app with one script tag, or link to your hosted portal. No backend changes needed.
AI handles the queue
Every ticket gets an instant AI response grounded in your knowledge base. You wake up to resolved tickets, not a wall of unanswered messages.
Generate your compliance docs
Privacy policy, cookie consent banner, terms of service — AI generates them in minutes based on your actual data practices. No lawyer required to get started.
Ship with confidence
Your users have somewhere to go. Your legal house is in order. App store reviewers see a real privacy policy. You can actually launch.
Simple pricing
Start free. Scale when you're ready.
No credit card required. Upgrade as your product grows.
Flat, credit-based pricing — no per-resolution meter. You're billed per plan, never per ticket resolved or per outcome.
Building a compliance-heavy product? See how the Compliance API generates your privacy policy, cookie policy, and DSAR intake.
Free
For side projects and testing
- 25 tickets/mo
- 10 KB articles
- 15 FAQs
- 30 AI credits/mo (Basic tier)
- Unlimited team members
- Email + Slack notifications
Starter
Billed monthly
- Unlimited tickets
- 50 KB articles
- 100 FAQs
- 500 AI credits/mo
- Unlimited team members — no per-seat fees
- Overage reserve — AI never stops mid-month
- Email + Slack notifications
Pro
Billed monthly
- Unlimited tickets
- 100 KB articles
- 200 FAQs
- 2,000 AI credits/mo
- Webhooks + Slack + email notifications
- Unlimited team members — no per-seat fees
- Overage reserve — AI never stops mid-month
- Custom branding
Enterprise
For scaling teams
- Unlimited tickets & resources
- Priority support
- Custom AI credit allotment
- Unlimited team members — no per-seat fees
- Custom integrations
Most support tools charge per agent. We don't.
Every Codex Titan plan is flat per workspace with unlimited team members. Add your whole team — owners, admins, agents, viewers — and your price never changes. Per-seat tools bill you more with every hire; we don't.
| Tool (per agent) | 10 agents/mo |
|---|---|
| Intercom (~$65) | ~$650 |
| Zendesk (~$55) | ~$550 |
| Help Scout (~$50) | ~$500 |
| Freshdesk (~$15) | ~$150 |
| Codex Titan Pro (flat) | $79 |
At 10 agents, Codex Titan Pro is roughly 7–8× cheaper than Zendesk or Intercom; at 25 agents, about 17–20× cheaper — the gap widens as your team grows.
Competitor prices are public list prices (entry/standard paid tier, per agent, as of July 2026) and drift over time.
AI credits power ticket responses and content generation. Credits reset monthly. All plans include unlimited team members — you never pay more when your team grows.
Why Codex Titan
API-first
Works with any stack
< 5 min
Setup to first ticket
AI-powered
Triage, auto-response, and content generation
Compliance tools
Privacy policies, consent, and DSARs
Stop launching without a safety net.
Support infrastructure and compliance tools, ready before your users arrive. Free forever for small projects.
FAQ
Frequently asked questions
Do I need a credit card to start?
No. The Free plan requires no payment information and never expires. It is a full support tool with AI triage, a hosted customer portal, and compliance tools built in. Free runs on the Basic AI tier and is designed for evaluation and integration, not high-volume production support. You only add a card when you upgrade to Starter or Pro, and you can do that at any time from Settings.
Can I switch plans at any time?
Yes. Upgrades take effect immediately, and Stripe prorates the charge so you only pay the difference for the rest of your billing cycle. Downgrades are scheduled for the end of your current period, so you keep everything you paid for until then. Your data is always preserved when you change plans. Existing content stays fully functional; you simply cannot create new items past a lower plan's limits until you are back within them.
What happens when I hit a usage limit?
Monthly quotas like tickets and feedback return a clear error when exceeded, and reset at the start of your next billing cycle. AI credits work the same way: when your monthly allotment runs out, AI operations pause unless you have a credit reserve. On Starter and Pro, you can enable a credit reserve so AI operations draw from purchased credits after your monthly allotment is used — so AI never stops mid-month. You can buy credits or enable automatic top-up at any time, and you can upgrade for higher monthly limits.
Is there a limit on team members or seats?
No. Every Codex Titan plan includes unlimited team members with no per-seat fees. Pricing is flat per workspace, so adding owners, admins, agents, and viewers never raises your bill. Access is controlled through role-based permissions. This is a structural difference from per-agent tools like Zendesk or Intercom, whose cost scales with every hire. At ten agents, Codex Titan Pro is roughly seven to eight times cheaper than those tools, and the gap widens as your team grows.
Do you charge per resolution or per ticket?
No. Codex Titan uses flat, credit-based pricing, so you are never metered per resolution, per ticket, or per outcome. Each plan includes a predictable monthly credit allowance you spend across AI triage, content generation, and support, so your bill does not spike with ticket volume. You know your cost up front, whether you resolve ten tickets in a month or ten thousand.
Do unused AI credits roll over?
No. Monthly AI credit allotments reset at the start of each billing cycle and do not carry over to the next month. Credit reserve balances are different: purchased credits in your reserve never expire and stay available until you consume them. So your recurring monthly allowance is use-it-or-lose-it, while purchased reserve credits are preserved.
What counts as a "property"?
A property represents a distinct product or application connected to your Codex Titan account. Each property gets its own support portal, widget configuration, and isolated data, which lets agencies and multi-product teams run several apps from one dashboard. The Free plan includes one property, Starter includes two, and Pro includes five. Enterprise properties are unlimited and sized to your contract.
How does annual billing work?
Annual plans are billed once per year at a discounted rate, which works out to about 20% off compared with paying monthly. Starter is 276 dollars per year instead of 348, and Pro is 756 dollars per year instead of 948. You can switch between monthly and annual billing at any time from the Billing section in Settings, and the discount applies automatically when you choose annual.
What is an AI credit?
An AI credit is the unit Codex Titan uses to meter AI operations. Each operation has a base cost: simple work like ticket triage is one credit, while heavier work like legal document generation is thirty. The AI tier also matters, since Standard costs four times the base and Advanced costs twenty-seven times. The Free plan includes thirty credits a month on the Basic tier, Starter includes five hundred, and Pro includes two thousand.
Is Enterprise a fixed price?
No. Enterprise is custom-contracted rather than a fixed public price. It includes unlimited tickets and resources, priority support, custom integrations, a custom AI credit allotment sized to your usage, and custom data retention terms. Because every organization's volume and requirements differ, pricing is quoted per deal. Contact us at [email protected] to talk through your needs and get a quote.